Prices, comparisons & how it works · 2026-09-21 · 8-minute read
Chauffeur service in London, Ontario means, when the word is used properly, a licensed and trained driver in a dark suit assigned to you by name for a booked vehicle at a fixed fare - at the door fifteen minutes early, holding the door, carrying the bags, in the arrivals hall with a name board, waiting through the delay, driving the route the passenger's day needs, keeping the cabin quiet and the phone silent, and working to a published standard that says what is done and what is refused - under the City of London's vehicle-for-hire licence with its criminal-record check, driving abstract, inspection and commercial insurance. A taxi's driver is the next in the line on the meter, a rideshare's is the one who accepted the request, and a shuttle's drives the schedule; each is honest work and none is chauffeur service. LondonLimo.net's chauffeur service page has the service and this article the word, meant.
The word, against the others
| The chauffeur | The taxi driver | The rideshare driver | The shuttle driver | |
|---|---|---|---|---|
| Assigned to you | By name, the evening before | The next in the line | The one who accepted | The schedule's |
| The vehicle | The class booked, detailed | Whatever is next | The driver's own | The company's van |
| The fare | Fixed in writing, gratuity inside | The meter, or a rate named | The app's estimate at the moment | Per seat |
| Arrival | Fifteen minutes early | When called | When accepted | The timetable |
| The door, the bags | Held; carried | Sometimes | Rarely | The bays |
| The flight | Tracked; the board in the hall | Not tracked | Not tracked | The curbside stop |
| The wait | Sixty to ninety minutes free | On the meter | Cancelled after minutes | The schedule |
| The dress | A dark suit | Varies | Varies | A uniform on some |
| The standard | Published; a conduct code | The by-law's | The platform's | The company's |
| The licence | The City's, commercial insurance | The City's | The City's, through the platform | The City's |
The chauffeurs page has the standard in full; the taxi article and the rideshare article have the honest cases for the others.
The licence, in detail
The City of London's vehicle-for-hire by-law licenses the chauffeur as a driver with a criminal-record check, a driving abstract and the training the by-law requires, and the vehicle with an inspection and commercial insurance that covers paid passengers; a chauffeur company's licence number is given on request, and the best limo service article has the ten questions that start with it.
The training, in detail
Winter driving on the 401's snowbelt, the defensive course, the vehicle's pre-trip check recorded at the start of each shift, the airport's halls and the hospitals' entrances learned by driving them, the venues' corners, and the conduct code's rehearsal; the chauffeurs page has the training and the winter article the snowbelt.
The arrival, the door and the bags
The car at the door fifteen minutes before the booked time and the passenger told when it is there rather than honked at; the rear door held; the bags carried from the hall to the trunk and from the trunk to the hall; the cabin's water, chargers and Wi-Fi; the airport pickup guide has the sequence at the terminal.
The route, and the day
The chauffeur drives the route the passenger's day needs - the 407 when it saves an hour, the Allen Road for a Sunnybrook appointment, the corner that works after the game - and waits at every door on an hourly day without being asked; the hourly page has the day and the Knights article the corner.
The discretion, and the cabin
The chauffeur speaks when spoken to, keeps the phone silent and the radio off unless asked, does not repeat what is said in the car, and treats the corporate guest's conversation, the patient's diagnosis and the couple's argument as unheard; the corporate page has the guest and the etiquette guide the passenger's side of the same.
The dress, and the vehicle
A dark suit, a white or a blue shirt, a tie, polished shoes and a name badge on request; the vehicle black, unbranded, late-model and detailed before every booking with winter tires from November to April; the fleet page has the vehicles and the standard applies to the partner fleet's stretch and bus under the desk's dispatch.
The corporate guest, the wedding and the prom
The board with the guest's name, the chauffeur's card with the passenger's number, the line on the invoice; the wedding's timeline kept to the minute with the ribbon and the loop; the prom's rules kept for the parent with the passengers on the booking and nobody under nineteen drinking; the corporate visitors article, the wedding page and the prom page have each.
What a chauffeur will not do, honestly
Carry a passenger who is dangerously drunk; make a stop that is not on a prom's booking; serve alcohol; drive when the OPP has closed the highway; enter a lane the vehicle cannot turn in; cross the border without every passenger's documents; take a fare the desk has not booked; or accept a gratuity as a condition; the chauffeurs page lists the refusals and the desk states them at booking.
Three chauffeurs' days, as they went
A Pearson meet, Terminal 1, a Tuesday. The board at 3:40 for a 4:05 landing delayed to 4:50, the wait inside the ninety minutes, the bags, the two hours home with the passenger asleep, the door at 7:10.
A wedding, September. The stretch at the Masonville house at 1:15 with the ribbon, St. Peter's at 2, the forks and Victoria Park for the photographs at the photographer's pace, the Delta at 5, released; the sedan back at 11:30 for the exit.
A corporate day, a Thursday. The sedan at Masonville at 6:30, the King West tower at 8:40, the card with the passenger's number, the Mississauga plant at 1, Yorkville at 7, home at 10:30; the invoice's line under the cost centre.
Booking it
The chauffeur service is any booking on the reservation engine or through the desk, with the chauffeur's name, mobile and plate the evening before; the chauffeur service page has the service and the chauffeurs page the standard.
Three questions the desk is asked about chauffeurs
Can I request a specific chauffeur? Yes - rostered where the roster allows, and a regular passenger usually has the same two; the corporate accounts article has the preferred-chauffeur rule.
Are the chauffeurs employees? The desk's own chauffeurs drive the desk's own vehicles under the standard; the partner fleet's drive the stretch, the bus and the coach under the same standard by the desk's condition of dispatch.
Do the chauffeurs speak other languages? Several do, and the desk rosters a language where it can for a guest; the network's Montreal operator's chauffeurs speak French; the FAQ has the rest.
The by-law, in detail
The City of London's vehicle-for-hire by-law licenses the driver with a criminal-record check, a driving abstract and the training the by-law requires, the vehicle with an annual inspection and commercial insurance, and the company as a broker with a plate on every vehicle; the Highway Traffic Act sets the road's rules the chauffeur drives to, and the taxi article has the by-law's structure for the cabs under the same law.
The training, in more detail
The autumn's winter-driving day on a closed course with the skid and the recovery, the defensive course's following distances and the truck's blind spots on the 401, the airport's halls walked at Pearson and YXU, the hospitals' entrances and the venues' corners driven, the conduct code's rehearsal with a passenger's complaint role-played; the chauffeurs page has the training's calendar.
The pre-trip check, in detail
The lights, the tires and their tread, the fluids and the washer's antifreeze, the wipers, the cabin's water and chargers, the car seats if booked, the umbrella and the blanket, the fuel and the detail, recorded at the start of each shift on the desk's system; the winter tires article has the winter's check.
The arrival, in more detail
Fifteen minutes early, the car parked where the door is visible and the street is not blocked, the text that the car is there, the chauffeur out of the car at the door when the passenger appears, the rear door held, the bags taken, and the route confirmed before the car moves; the how to book article has the text.
The airport, in more detail
The board in the hall before the landing with the passenger's name in the desk's type, the carousel watched, the bags taken to the curb's car, the wait inside the free window, and the drive with the passenger asleep if they choose; the Pearson meet article has the halls and the airport pickup guide the sequence.
The route, in more detail
The 407 taken when it saves an hour and the toll inside the fare, the Allen Road for the University Avenue hospitals at 9, the DVP for the east end at noon, the corner after the game agreed at the drop, the county road avoided in the squall; the chauffeur decides and says why if asked, and the Toronto article has the choices.
The conduct code, in detail
Speak when spoken to; the phone silent; the radio off unless asked; nothing repeated; the passenger's name used once; the door held every time; no gratuity asked; no stop not on the booking for a prom; no alcohol served; no passenger carried who is dangerously drunk; a complaint answered by the desk within a working day; the chauffeurs page has the code.
The partner fleet's chauffeurs, in detail
The stretch's, the bus's and the coach's drivers hold the licence class the vehicle needs and drive under the desk's standard as a condition of dispatch - the suit, the arrival, the rules aboard - and the desk's dispatcher answers for them; the fleet page says which vehicles are the partners' and the party bus article has the bus's rules.
Booking checklist for a chauffeur
The journey or the hours; the date and the time; the numbers and the bags; the class; the preferred chauffeur if any; the language if any; the notes. Seven lines on the reservation engine or to the desk, and the name comes the evening before.
The honest summary
A chauffeur is a licensed, trained, named driver working to a published standard, and the word is meant when the standard can be read; the chauffeurs page is ours and the chauffeur service page the service.
A worked example: the week a company tested the word
A Wellington Road manufacturer booked its Munich visitors' week and asked the desk, in writing, what "chauffeur" meant on the invoice; the desk sent the chauffeurs page and the roster - two named chauffeurs for the five days, the board at Pearson on Monday with the company's name, the plant's gate at 7:30 each morning, the Row's dinners, the Sunday Pearson run - and the travel manager's note after the week was that the visitors had asked for the chauffeurs' names to thank them; the corporate visitors article has the week.
The desk's rule of thumb
Licensed, trained, named, early, at the door, with the board, discreet, on the route the day needs and working to a standard that can be read; ask for the standard and the licence number, and hold the company to both. The best limo service article has the ten questions.
Booking it, in one line
Any booking on the reservation engine or through the desk comes with the chauffeur's name the evening before; the chauffeur service page has the service.
