Prices, comparisons & how it works · 2026-09-21 · 8-minute read
A corporate account with a London, Ontario chauffeur company should answer a travel manager's fourteen questions before it is opened: the monthly invoice by cost centre with the passenger, the run, the date, the class and the fare on each line and the HST for the claim; the booking portal with the assistant's access and the passenger's profile; the duty-of-care record of who drove whom, where and when; the guests' meets at Pearson and YXU on the same account with the board; the network's seven cities from Ottawa to Vancouver on the same invoice; the preferred chauffeurs and the standing bookings; the rates' stability for the year and the volume arrangement; the cancellation scale and the no-show rule; the insurance certificate; the incident procedure; the data's handling; the GBTA's duty-of-care standard; and the honest note that an account changes the invoice and the access and not the fare. LondonLimo.net's answers are on the corporate page, and this article puts them beside the questions.
The fourteen questions, and our answers
| The question | What a good answer looks like | LondonLimo.net's answer |
|---|---|---|
| How is the invoice laid out? | Monthly, by cost centre, each run on a line with the passenger, the date, the class, the fare and the HST | Yes; the corporate page |
| Is there a booking portal? | With the assistant's access, the passenger's profile and the flight number field | Yes, and the desk by phone and email |
| Is there a duty-of-care record? | Who drove whom, where and when, exportable | Yes, on the invoice and on request |
| Are the guests' airport meets on the account? | The board at Pearson and YXU on the same invoice | Yes |
| Are other cities on the account? | The network's operators on the same invoice under the same standard | Seven cities; the airports page |
| Can we have preferred chauffeurs? | Rostered where the roster allows | Yes |
| Can we set standing bookings? | The Monday 6:30 to Pearson, the visitor's weekly run | Yes |
| Are the rates stable? | Held for the year with notice of a change | Held; the rates page |
| Is there a volume arrangement? | Stated in writing at the account's opening | Discussed at opening |
| What is the cancellation scale? | Published; the no-show rule stated | The terms page: 72, 48, 24 hours |
| Can we see the insurance certificate? | Provided with the account's opening | Yes |
| What is the incident procedure? | Who is called, when, and what is reported | Stated at opening; the desk's dispatcher |
| How is the data handled? | The passengers' details held for the bookings and not sold | The privacy page |
| Does an account change the fare? | No - the invoice and the access change; the fare is the rates page's | No |
The corporate page has the account and the corporate visitors article the companies that hold one.
The invoice, in detail
One invoice a month with each run on its line - the passenger's name, the cost centre, the date and the time, the pickup and the drop, the class, the fare, the HST - totalled by cost centre and by passenger, with the CRA's registration for the claim, exportable as a spreadsheet for the expense system; the car service article has what each fare includes.
The portal and the assistant, in detail
The booking portal with the company's passengers' profiles - the home address, the office, the preferred class, the seat's side - the assistant's access to book for the executive, the flight number field that starts the tracking, and the desk by phone and email for the booking the portal does not fit; the how to book article has the steps.
The duty of care, in detail
The record of who drove whom, in which vehicle, where and when, with the chauffeur's name and the plate, on the invoice and on request the same day; the GBTA's duty-of-care standard is the reference and the chauffeurs page the standard the chauffeur works to.
The guests and the network, in detail
The visitor from Munich met at Pearson with the board and driven to the plant on the account, the visitor from Ottawa met at YXU, and the company's own executive met at Ottawa's, Montreal's, Vancouver's, Calgary's, Edmonton's, Winnipeg's or Halifax's airport by the network's operator on the same invoice under the same standard; the airports page has the seven cities and the Ottawa and Montreal article the far end's day.
The preferred chauffeurs and the standing bookings, in detail
The two chauffeurs the executive knows rostered where the roster allows, the Monday 6:30 to Pearson standing for the year, the visitor's weekly run from the hotel to the plant, and the desk's call when a standing booking's flight changes; the Pearson article has the Monday.
The rates, the volume and the scale, in detail
The rates page's figures held for the year with notice of a change, a volume arrangement discussed at the account's opening and stated in writing, and the terms page's cancellation scale - free beyond 72 hours, 10 percent within 72, 50 within 48, 100 within 24 or for a no-show - applied to the account as to a card; the cancellation article has the scale.
The insurance, the incident and the data, in detail
The commercial insurance certificate provided at the account's opening with the limits; the incident procedure - the dispatcher called, the passenger's contact called, the report within the day; the passengers' details held for the bookings and not sold, on the privacy page; the best limo service article has the ten questions any company should answer.
What an account does not change, honestly
The fare - the rates page's figures apply to the account as to a card, and the volume arrangement is the desk's to state; the standard - the same chauffeur, the same car and the same conduct; and the availability on a June Saturday - the account books early like everyone; the FAQ has the questions.
Three accounts, as they opened
A manufacturer on Wellington Road. Fourteen questions by email, the invoice's layout sent as a sample, the insurance certificate, the portal's access for two assistants, and the Munich visitors' meets on the first month's invoice.
A law firm downtown. The duty-of-care record for the partners' travel, the preferred chauffeurs, the Toronto court days by the hour, and the cost centres by file number.
A Western department. The visiting scholars' meets at Pearson in the Sprinter, the convocation week's SUVs, and the invoice by grant number.
Booking it
The account is one email to the desk with the fourteen questions and the company's needs; the answers, the sample invoice and the certificate come back within two working days; the corporate page has the account.
Three questions the desk is asked about accounts
Is there a minimum spend? No - an account opens for a company of any size, and the volume arrangement is discussed when the volume is there.
Can employees use the account for personal runs? As the company's policy allows, with the cost centre marked personal and the card charged instead; the portal has the switch.
Can the account be paid by card monthly? Yes - a card on file charged monthly, or an invoice on the company's terms; the FAQ has the rest.
The invoice, in more detail
The monthly invoice's lines - the passenger, the cost centre, the date and the time, the pickup and the drop, the class, the fare, the HST, the gratuity's inclusion - totalled by cost centre and by passenger, exported as a spreadsheet for the expense system, with the CRA's registration for the input tax credit; the car service article has the fare's lines.
The portal, in more detail
The company's passengers' profiles with the home address, the office, the preferred class and the seat's side; the assistant's access to book for the executive and to see the executive's bookings; the flight number field; the notes; the cost centre's dropdown; the personal-run switch; and the desk by phone and email for the booking the portal does not fit; the how to book article has the steps.
The duty of care, in more detail
The record of who drove whom, in which vehicle, from where to where, when, with the chauffeur's name and the plate, on the invoice and exportable on request the same day; the GBTA's duty-of-care standard for ground transportation is the reference, and the chauffeurs page has the standard the record is built on.
The guests' meets, in more detail
The visitor's flight number to the desk, the board at Pearson's Terminal 1 or 3 or YXU's carousel with the guest's name and the company's, the run to the hotel or the plant, the week's runs by the hour, and the Pearson run at the end, all on the invoice under the cost centre; the corporate visitors article has the week.
The network's cities, in more detail
Ottawa, Montreal, Vancouver, Calgary, Edmonton, Winnipeg and Halifax through the directory-vetted operators on the same invoice under the same standard, with the London desk booking and the operator's chauffeur meeting the flight with the board; the airports page has the seven and the Ottawa and Montreal article the far end's day.
The standing bookings, in more detail
The Monday 6:30 to Pearson for the year, the visitor's weekly run from the hotel to the plant, the board meeting's monthly Toronto day, the executive's Friday YXU meet; set once, changed by the assistant, and the desk's call when a flight moves; the Pearson article has the Monday.
The rates and the scale, in more detail
The rates page's figures held for the year with notice of a change, the volume arrangement in writing at the opening, and the terms page's 72-48-24 scale applied to the account with the cancellations on the invoice with the reason; the cancellation article has the scale.
The insurance, the incident and the data, in more detail
The commercial insurance certificate with the limits at the account's opening and renewed annually; the incident procedure - the dispatcher, the passenger's contact, the report within the day, the insurer if needed; the passengers' details held on the desk's system for the bookings under the privacy page's terms and not sold; the best limo service article has the ten questions.
Booking checklist for the account
The company's name and the billing contact; the cost centres; the passengers' profiles; the assistants; the standing bookings; the guests' pattern; the payment's method. Seven lines to the desk and the account opens within two working days with the sample invoice and the certificate.
The honest summary
Fourteen questions answered in writing, an invoice by cost centre, a duty-of-care record, the guests and the network on one account, and the fare unchanged; the corporate page has the account and the corporate chauffeur page the service.
