Private jet and FBO chauffeur service from LondonLimo.net serves the general-aviation side of London International Airport (YXU), the fixed-base operators at Toronto Pearson, Waterloo, Hamilton, Windsor, Billy Bishop and Detroit: the chauffeur tracks the aircraft by tail number, waits at the FBO lounge or, where the operator permits, ramp-side, loads the baggage from the aircraft and drives the passengers and crew wherever the flight was for - the head office, the hospital, the university, a hotel, a wedding, a game. Sedans, SUVs, Sprinters and crew vans; a written confidentiality undertaking on every chauffeur; billed to the flight department, the charter broker or the passenger. Rates are the same fixed point-to-point and hourly figures as the rest of the site.
London's general-aviation airport
YXU on Crumlin Road is a working general-aviation field as well as an airline airport: corporate aircraft for the London head offices and the plants, charter flights for teams and executives, Diamond Aircraft's factory and delivery flights, the Fanshawe aviation school, air ambulance and medevac movements for the hospitals, and the private owners in the hangars. The FBO side is reached from a different road and a different gate than the passenger terminal, and a chauffeur who goes to the wrong one is twenty minutes late; ours know the difference, the gate procedure, and the lounge where passengers wait. The YXU page describes both sides of the airport.
How an FBO pickup runs
The flight department, the broker or the passenger gives the tail number, the FBO and the estimated arrival; the dispatcher tracks the aircraft from wheels-up and the chauffeur is at the FBO fifteen minutes before touchdown. Where the FBO allows vehicles on the ramp, the car is beside the aircraft when the door opens and the bags go straight from the hold to the trunk; where it does not, the chauffeur meets the passengers in the lounge and the FBO's staff bring the bags through. The passengers are in the car within ten minutes of landing, which is the point of flying privately, and the drive begins with the destination already known. Delays and diversions are tracked and never charged; a diversion to Waterloo or Hamilton is simply a chauffeur re-sent.
The FBOs we serve
At Pearson, the FBOs on the north and south sides of the field, each with its own gate and lounge; at Billy Bishop, the FBO on the island reached through the tunnel; at Waterloo and Hamilton, the general-aviation terminals that corporate flights and sports charters use to avoid Pearson; at Windsor, the FBO that Detroit-area business flights use to land in Canada; at Detroit Metro, Willow Run and Oakland County, the Michigan FBOs on the cross-border service. Each has its own procedure and the chauffeur is briefed on it; the National Business Aviation Association and the Canadian Business Aviation Association describe the general standards the FBOs work to.
Who books it
Flight departments at the London head offices and the Toronto parents that fly into YXU rather than drive; charter brokers positioning a client's aircraft; sports teams and touring productions on charter; the hospitals' visiting surgeons and the medical transport companies whose aircraft carry patients into London; families flying privately for a wedding or a weekend; and the aircraft owners in the hangars who want a car waiting after a flight. The booking comes from the assistant, the broker's ops desk, or the passenger, and is billed to whichever the confirmation says.
The chauffeur, and discretion in writing
Every chauffeur on an FBO booking has signed the confidentiality undertaking in the chauffeur standard: the passenger's identity, the aircraft, the destination and anything said in the car are repeated to no one, including the person paying. Chauffeurs on private-aviation bookings are the most experienced on the roster; they are silent unless spoken to, they do not photograph aircraft, and they do not use the passenger's name at the FBO desk. A principal who wants the same chauffeur on every flight into London gets them.
Crew, positioning and the second vehicle
A crew van for the pilots and cabin crew to the hotel and back for the next day's flight; a second SUV for the bags when a family flies with the luggage a private aircraft allows; a Sprinter for a team of fourteen off a charter at Waterloo; a positioning run for a pilot from London to Pearson to collect an aircraft. The flight department's account holds the crew hotel, the standing rates and the invoice format; the corporate chauffeur service page describes the account.
Medical flights and the hospitals
London is a referral centre, and aircraft carrying patients, organs, transplant teams and visiting specialists land at YXU at every hour. Chauffeurs on those bookings are briefed for the destination - University Hospital, Victoria Hospital, Children's or St. Joseph's - and the entrance the hospital designates, and drive with the urgency the flight had. Medical transport companies and the hospitals' own coordinators book on an account with a standing rate.
Weddings, weekends and the private family flight
A family flying into YXU for a wedding at a Middlesex barn venue, a couple flying to Pearson for a honeymoon connection, a group into Waterloo for a weekend in Stratford or the wine country: the FBO pickup, the hotel, the event and the return flight are planned by a coordinator on one file, with the travel desk adding whatever the weekend needs.
Fees, rates and what is billed
The chauffeur service is priced as the rest of the site: fixed point-to-point rates from the FBO to the address - YXU to downtown London is a planning figure of $45-65 for a sedan - hourly for a day with the chauffeur waiting, and quoted in writing for crews and multi-vehicle arrivals. FBO ramp fees, if the operator charges for vehicle access, are passed through at cost and shown separately. Wait time on a delayed aircraft is never charged; the rates page has the figures.
The airline alternative, and when it is the right one
For a single executive on a Tuesday, the Air Canada or WestJet flight from YXU to Pearson with a chauffeur at Terminal 1 is cheaper than a charter and often as fast; for a team of ten, the charter into Waterloo with a Sprinter at the FBO beats ten airline tickets and a coach. The desk will help a flight department or a family think it through, and the airport limo service is the same standard on the airline side.
Three FBO bookings, as they actually ran
A board meeting, Tuesday. A corporate jet from Toronto into YXU at 8:15 with four directors; two executive SUVs ramp-side; the head office on Dufferin by 8:45; the return flight at 5, the SUVs back at the FBO at 4:40. Billed to the flight department.
A charter team, Friday. A sports charter into Waterloo at 9 p.m. with a team of twenty-two and equipment; a Sprinter and a luxury van at the FBO; the hotel in London by 10:30; the arena the next morning. Quoted in writing to the club.
A transplant team, 3 a.m. An aircraft into YXU on a medical positioning flight; a luxury sedan at the FBO in twelve minutes; University Hospital's designated entrance by 3:35. Standing rate on the hospital's account.
Planning figures. Rates are LondonLimo.net planning ranges before HST; FBO ramp fees, where charged, are passed through at cost. FBO and airport names describe where we drive and imply no affiliation; ramp access is at each operator's discretion.
Aircraft the London FBOs see, and what each needs on the ground
A light jet or a turboprop with four passengers and their bags fits an executive SUV; a mid-size jet with eight and golf clubs wants an SUV and a sedan, or a luxury van; a charter turboprop or regional jet with a team of twenty needs a Sprinter and a van, or a minicoach where the FBO's apron allows it. The dispatcher asks the aircraft type when the booking is made and sends the vehicles the load needs, which is the difference between a ten-minute turnaround at the FBO and a second trip.
Customs at a private arrival
International private flights into YXU, Waterloo, Hamilton and Windsor clear CBSA at the FBO or the designated point under the arrangements the operator holds; the chauffeur waits outside the clearance area and is told by the FBO desk when the passengers are released. Into the United States, US CBP clears at the Michigan FBO, and the cross-border service carries the passengers onward. Wait for clearance is never charged.
Winter operations
General-aviation ramps are cleared after the runways, and a January arrival at YXU can wait for a plough; the chauffeur waits in the lounge and the passengers are in a warm car within minutes of the door opening. All-wheel-drive SUVs go on every FBO run from November to April, and a diversion because London is below minimums - usually to Waterloo, Hamilton or Pearson - is met by a chauffeur re-sent while the aircraft is still in the air.
Security, privacy and the principal who prefers not to be seen
Chauffeurs on private-aviation bookings park where the FBO's staff direct and where the vehicle is out of sight of the public terminal; they do not use the passenger's name in the lounge; they load bags themselves rather than hand them to a porter where the principal prefers it; and the vehicle is unbranded. Security details travelling with a principal are given the chauffeur's details in advance and the vehicle's position on arrival. Nothing about the movement is discussed with anyone afterwards; the chauffeur standard makes that a condition of employment.
Charter brokers and the ops desk
Brokers positioning an aircraft into London for a client book by email to dispatch with the tail number, the FBO, the passenger count, the destination and the billing instruction; the confirmation goes to the broker and the chauffeur's details to the passenger's contact. Standing arrangements for brokers who send flights into Southwestern Ontario regularly hold rates and a preferred chauffeur list. The corporate accounts page has the terms.
Booking it
By phone, email or WhatsApp to dispatch with the tail number, the FBO, the estimated arrival, the passenger count and the destination; or, for a simple FBO-to-address run with a known time, on the reservation engine with the FBO as the pickup address. The confirmation carries the vehicle and the chauffeur; the chauffeur's mobile goes to whoever is meeting the aircraft; the receipt or the invoice goes where the confirmation says. The rates page has the point-to-point and hourly figures that FBO runs use.
Hangars, owners and the standing car
The private owners in YXU's hangars fly on their own schedule, and a standing arrangement - a text from the aircraft an hour out, a car at the hangar door - is the simplest booking on this site. The household account holds the addresses and the card; the chauffeur knows the hangar row and the gate code the owner has authorised; and the same applies at Waterloo and Hamilton for owners based there.
